Human Resources

• RECRUITMENT
• EMPLOYEE DATABASE
• PERFORMANCE MANAGEMENT
• EXIT FORMALITIES & TERMINATIONS

• KPI & KRA
• EMPLOYE SURVEYS
• ORGANIZATIONAL CHARTS
• POLICY FORMATIONS

Recruiting top talent is critical to the success of any business, as employees are the key source of competitive advantages. To effectively recruit top talent, you need to navigate a tight labor market, become proficient in a set of relevant technologies, and manage and nurture candidates. Prime Global Services can help to streamline the whole process and reduce the hiring time. You can use the extra time in your core areas of development.
Our services are;

• Employment Contracts
• Reference Checks
• Sourcing
• Screening
• Interviews
• Selection
• Induction

We work as an employee database which allows you to store, manage, and track all employee data. It holds a variety of employee personnel fields such as name, age, job title, salary, length of service, etc. for HR to refer from. Good employee database software should be self-service based where the employees themselves can add and edit their information. Having employee data to hand is perfect for monitoring sickness/absence/grievance/disciplinary cases etc.

• Formation of Employee Databases
• Maintaining Employee Master Records
• Employee Data/File Management

Performance management is the process of continuous feedback and communication between managers and their employees to ensure the achievement of the strategic objectives of the organization. Our goal is to ensure that employees are performing efficiently throughout the year, and in the process, address any issues that may arise along the way that affect employee performance. Each employees’ performance must be rated periodically and then at the time of the performance appraisal. Ratings are essential to identify the state of employee performance and implement changes accordingly. With the right performance management system, you can track your team’s performance in real time and modify and correct courses whenever required.

• Ratings and Appraisals
• Daily Activity Monitoring
• Log Management

A Key Performance Indicator (KPI) is a quantifiable measurement that shows how well an organization, team, or individual is performing against a predetermined goal or objective. KPIs can be applied to any area of performance and should align with the organization's critical success factors and its stated vision and strategy. Avoid having too many KPIs, and ensure that they are Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART)

“Key Result Areas” or KRAs, also called “Key Performance Areas” (KPAs) refer to general areas of outcomes or outputs for which a role, or a combination of roles, is responsible. These are the areas within the organization where an individual or group is logically responsible/accountable for the results.

• Setting up of Key Performance Indicators
• Monitoring of Key Resulting Areas
• Attendance Monitoring & Feedbacks
• Leave Management

We will conduct employee surveys which can reveal a great deal of information about employee perceptions that management can use to improve the workplace. Organizational responsiveness to employee feedback leads to higher retention rates, lower absenteeism, improved productivity, better customer service, and higher employee morale. Regardless of the approach taken, we as your HRBP are typically heavily involved in the design and development of the survey, the employee communication strategy, and the data analysis, as well as the action planning that takes place based on the survey results.

• Effective feedback mechanisms
• Evaluation of training requirements
• Cross Training / Utilization Requirements

The organizational chart is a diagram that displays a reporting or relationship hierarchy. We will design the chart for your organization according to the hierarchical patterns to show work responsibilities and reporting relationships. This will improve lines of communication and work as a visual employee directory. We prepare;

• Call Tree Management
• Hierarchical Charts Preparation
• Formation of Company Directories
• Business Continuity Management Initiatives

Policies serve the purpose of achieving organizational goals effectively. HR policies constitute the basis for sound HRM practices. Moreover, policies are the yardstick by which the accomplishment of programmers can be measured. We will collate and document your company guidelines on employee management, adopted by consensus in an organization to regulate the behavior of employees and their managers or supervisors. Listing some of the policies we prepare for our clients.

• On-boarding & Off-boarding Policies
• Compensation & Benefits
• Employment Contracts
• Calender Management
• Attendance Policies