Logistics BPO Services

Logistics BPO Services

We enable enterprises to optimize costs and unlock business value in supply chain processes. Our logistics services deliver the best quality centralized back office support for national and international logistics companies. Logistics companies are under immense pressures to increase profits, reduce operational costs, and enhance TAT for shipment deliveries. We give high importance to security, quality, and accuracy. We also implement services like logistics accounts, human resources, logistics operations and the most important area. The marketing. We provide end-to-end Logistics BPO services which include accounts payable and 3PL Track and trace services.

  • Reducing Cost of Operations
  • All Round Support
  • Reduce the Turn Around Time
  • Productivity Improvement
  • Expertise & Experience
logistics bpo services

Our Logistics Process Outsourcing Services Include

Logistics Operations

Operations

Operations management is the administration within an organisation to bring the business practices to its highest level of efficiency. To keep a company running and earning money is the main task of operations. Operations comprehend the size of any industry and its business type. The department keeps a close watch on the inefficiencies and the strength of a company and also compare to make business operations to its optimum.

  • Negotiation of contracts with customers and suppliers
  • Proper pricing management
  • Planning and implementation of logistical strategies 
  • Storage, handling and distribution of shipments
  • Tracking goods from origin to delivery
  • Manage the costs involved while maintaining quality
  • We take in account the process, location, staff and technology

Sales & Marketing

We enable enterprises to optimize costs and unlock business value in supply chain processes. Our logistics services deliver the best quality centralized back office support for national and international logistics companies. Logistics companies are under immense pressure to increase profits, reduce operational costs, and enhance TAT for shipment deliveries. We give high importance to security, quality, and accuracy. We also implement services like logistics accounts, human resources, logistics operations and many more important areas. We provide end-to-end Logistics BPO services which include accounts payable and 3PL Track and trace services.

logistics bpo services
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HR SUPPORT

We Find and plan the future needs of the logistic organization and diligently do the recruitment. The performance management is done to ensure that staff stays productive and engaged. Our HR involves in good leadership, setting of clear goals and in receiving open feedbacks. Frequent staff trainings are conducted. We bridge the gaps between today's and tomorrow's workforce. Career planning, guidance, and development for employees are also very important. Function evaluation in terms of quality, qualification, availability of staff, work time, job location and responsibility etc. are all done taken care in detail.
      We reward to show appreciation and listen to employee’s concerns and difficulties.We also create and implement health and safety regulations. We support employees at times of personal issues and when things do not go well. We also handle promotions, relocations, discipline, improvement, performance, regulations, illness and so on. Policies and procedures are developed in accordance to the customers requirements.

Accounts

Out team records financial transactions with regards to the business. The process includes summarizing, analyzing and reporting transactions. We are masters in: Freight quote and cost, Freight invoice, Invoice auditing, Freight invoice consolidation, Order management, Billing services, Accounts payable, Disbursement management services and several more.

  • Cash receipting and accounts receivable related services
  • General ledger maintenance
  • Posting monthly accruals and closing entries
  • Inter-company adjustment entries
  • Travel and entertainment expense accounting
  • Fixed asset maintenance-posting of depreciation, asset improvement, asset purchase and disposal journal entries
  • Preparation of dash-boards tracking key-performance indicators(KPIs) that cover both financial parameters and operating parameters
  • Preparation of management reports including profit and loss statements, balance sheets, cash-flow statements and aging reports
  • Customized reporting based on client requirements
     
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Document Posting, Customs Documentation & AP

We post the shipping documents under loads/orders. These are segregated by indexing them as (Invoices, POD, Lumper receipts, Bill of Lading, etc). These are directly scanned & sent for processing, retrieved from Carrier websites on behalf of the Client or Emailed. Document follow-up is critical for payment approval. In load building, shipment information/loads are built into the client’s system.

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Track and Trace Shipment

Prime Global Services is responsible for tracking & tracing of shipments. We support all modes involved in this process land, air & ocean. This is done by employing various methods such as Web track, Calling, Email & Chat. We provide support to all types of shipments such as LTL, TL & Intermodal. We are involved in tracking the entire journey of the shipment from pickup to delivery.

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EDI Exception, Exception Management and Cost Analysis

EDI exception includes reviewing EDI rejects. Detailed research is done to find the correct load and complete the payment cycle. It also involves the communication of the exceptions with account managers. Cost Analysis involves reviewing shipment invoices for potential customers of the client and providing analysis on potential savings for various plans

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Pre and Post Audit of Shipment Invoices

Errors in shipping manifest or invoice can result in overcharge or undercharge. Our Pre and Post Audit of Shipment Invoices services help determine the differences in quotes, shipment weight, estimated time of arrival( ETA) ,etc and take corrective measures against same. Additional charges are calculated and new invoices are sent.

Better Technology

The heart of our offering is our proprietary technology-quickly adaptable, highly scalable, and uniquely easy to use for clients.

Exceptional Service

We recognize that one solution does not fit all, so we work to find what suits you the best after evaluating your needs in detail.

Expert Professionals

Prime Global Services has a team of energetic and enthusiastic logistics experts who are determined to deliver the highest quality service .