Human Resources

Your People Resource Center

We Source the resources!

Being a Professional Employer Organization, we closely understand your requirements and select the match talents, through effective sourcing methods which saves your productive time and facilitate your manpower needs. As a Human Resource Business Partner, its our commitment to sustain profitability by souring the right talent for right position which will increase the productivity.

SMALL / MID-SIZE FIRMS: We help them to grow without hiring local additional staff to manage the basic functions of HR. Furthermore, with day-to-day functions outsourced, they can focus on hiring specialized staff that work on creating mentorship, training, and leadership opportunities.

LARGE ORGANIZATIONS: We assist them to concentrate on their core competencies by taking care of their staffing segment; it is also an effective way to cut overhead costs.

  • KPI & KRA


Recruiting top talent is critical to the success of any business, as employees are the key source of competitive advantages. In order to effectively recruit top talent, you need to navigate a tight labor market, become proficient in a set of relevant technologies, and manage and nurture candidates. We Prime Global Services can help to streamline the whole process and reduce the hiring time. You can use the extra time in your core areas of development.
Our services are;

  • Employment Contracts
  • Reference Checks
  • Sourcing
  • Screening
  • Interviews
  • Selection
  • Induction
Recruitment Process Outsourcing


We work as an employee database which allows you to store, manage, and track all employee data. It holds a variety of employee personnel fields such as name, age, job title, salary, length of service, etc for HR to refer from. A good employee database software should be self-service based where the employees themselves can add and edit their information. Having employee data to hand is perfect to monitor sickness/absence/grievance/disciplinary cases etc

    • Formation of Employee Databases
    • Maintaining Employee Master Records
    • Employee Data/File Management
Employee Database Outsourcing


Performance management is the process of continuous feedback and communication between managers and their employees to ensure the achievement of the strategic objectives of the organization. Our goal is to ensure that employees are performing efficiently throughout the year, and in the process, address any issues that may arise along the way that affect employee performance. Each employees’ performance must be rated periodically and then at the time of the performance appraisal. Ratings are essential to identify the state of employee performance and implement changes accordingly. With the right performance management systerm, you can track your teams performance in real-time and modify and correct course whenever required.

    • Ratings and Appraisals
    • Daily Activity Monitoring
    • Log Management
Performance Management Outsourcing


A Key Performance Indicator (KPI) is a quantifiable measurement that shows how well an organization, team, or individual is performing against a predetermined goal or objective. KPIs can be applied to any area of performance, and should align with the organization's critical success factors and its stated vision and strategy. Avoid having too many KPIs, and ensure that they are Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART)

“Key Result Areas” or KRAs, also called “Key Performance Areas” (KPAs) refer to general areas of outcomes or outputs for which a role, or a combination of roles, is responsible. These are the areas within the organisation where an individual or group, is logically responsible / accountable for the results.

    • Setting up of Key Performance Indicators
    • Monitoring of Key Resulting Areas
    • Attendance Monitoring & Feedbacks
    • Leave Management
Employee Key Performance Indicators and Employee Key Result Areas (KRA)


We will conduct employee surveys which can reveal a great deal of information about employee perceptions that management can use to improve the workplace. Organization responsiveness to employee feedback leads to higher retention rates, lower absenteeism, improved productivity, better customer service and higher employee morale. Regardless of the approach taken, we as your HRBP is typically heavily involved in the design and development of the survey, the employee communication strategy, and the data analysis, as well as the action planning that takes place based on the survey results.

    • Effective feedback mechanisms
    • Evaluation of training requirements
    • Cross Training / Utilization Requirements
Employee Surveys Outsourcing


Organizational chart is a diagram that displays a reporting or relationship hierarchy. We will design the chart for your organization according to the hierarchical patterns to show work responsibilities and reporting relationships. This will improve lines of communication and work as a visual employee directory. We prepare;

    • Call Tree Management
    • Hierarchical Charts Preparation
    • Formation of Company Directories
    • Business Continuity Management Initiatives
 Business Organizational Charts


Policies serve the purpose of achieving organizational goals in an effective manner. HR policies constitute the basis for sound HRM practices. Moreover, policies are the yardstick by which accomplishment of programmes can be measured. We will collate and document your company guidelines on employee management, adopted by consensus in an organization to regulate the behaviour of employees and their managers or supervisors. Listing some of the policies we prepare for our clients;

  • On-boarding & Off-boarding Policies
  • Compensation & Benefits
  • Employment Contracts
  • Calender Management
  • Attendance Policies
Business Policy Formations

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Better Technology

The heart of our offering is our proprietary technology-quickly adaptable, highly scalable, and uniquely easy to use for clients.

Exceptional Service

We recognize that one solution does not fit all, so we work to find what suits you the best after evaluating your needs in detail.

Expert Professionals

Prime Global Services has a team of energetic and enthusiastic logistics experts who are determined to deliver the highest quality service .